Ratings110 hooked 3Rehoboth Beach headlines read, "Martini Tom is Back!" Tom Garvey has indeed returned to his old haunt in Midway Shopping Center. The ghosts of Tutto Bene, Adriatico and Betty's Pure & Simple have given way to Hooked Seafood & Martini Bar which Tom and long-time SoDelConcepts' chef Christian Colgan have taken over. Though Matt Haley remains behind the scenes in a business capacity, the day-to-day ball is squarely in Tom and Christian's court. In their first few months of operation, this has turned out to be both a good and a not-so-good thing.

On the plus side, the food is generally good. Early missteps notwithstanding (we'll get to those later), after 6 visits our findings are pretty much in line with the many emails from site visitors and app owners: The food is consistently OK. The service is friendly and casual -- when it finally happens. And that's the not-so-good part. We don't usually wait 6 visits before publishing a review, but, truth be told, I really wanted the service issues to improve. So we kept going back. (This is not an inexpensive restaurant, but we had to be sure.HOOKED crab dip rf After all, why else do you visit RehobothFoodie.com?)

Enough chatter. Let's get down to business.

One of the problems we encountered with all but one of our visits was how long it takes anybody to bring anything to the table (other than menus -- the hostess provides them). Even during our most recent visit for which we had such high hopes, we sat unattended-to for 18 minutes. (The place was HOOKED lob orzo rfnot busy, and yes, I timed it. It's what I do.) The server finally rushed by and assured us he was on his way -- too little too late. To top it off, we cooled our heels for another 45 minutes between the removal of our appetizer plates and the arrival of the mains. There were only 6 tables occupied at the time.

On another visit, when the talented Viki Dee was performing, one of my trusted Foodettes and a companion visited the restaurant for the purpose of providing me with her opinions. They sat. Nobody noticed. 5 minutes, ten minutes. Finally, after 20 minutes, they got up and left. Too bad. I think they would have liked the food, 'cause it's really good.HOOKED oysters rock rf

So there it is in a nutshell. And after close observation, I think I know why this is happening. We'll get to that after we talk about the food:

HOOKED calamari close rfYou could make a meal out of the appetizers. The first time we ordered the Blue Crab Dip [pictured, above right with the Spring Rolls], it arrived looking great. But it was room temperature. OK, it happens. And to the server's credit, he snapped it off the table like it was alive. I told him to keep it if they were going to microwave it to death. He assured me that they would make a fresh one. They did, and it was what it was supposed to be from the beginning. Lightly charred, delightfully crispy on top, hot, savory with crab, and cheesy all at once. The bread bowl was crispy fresh. Too bad it took two tries.

The Shrimp and Andouille Spring Rolls [pictured, above right, with the crab dip] were attractively presented at the proper temperature. The kicker on that plate is a little cheddar and jalapeño grits cake (at the far right of the photo). WOW! It is perfectly delicious. In fact, as good as the spring rolls are, it overshadows them. See if you can get it as a HOOKED oyster stew rfside with your main. You won't be sorry.

On our most recent visit, the server enthusiastically endorsed the Lobster Orzo appetizer. I asked for it as an entree [pictured, above left]. TheHOOKED crab corn chowder rf creamy orzo with chunks of mushroom, lobster and smoked gouda was perfect -- except for one thing: What is it with truffle oil? Isn't it about time somebody said something? This perfect blend of creamy pasta, cheese and lobster was marred by the cloying, oily weight of truffle oil. Hey, Rehoboth chefs! Truffle oil is NOT truffles. And it doesn't taste like them. Stop putting it in everything!

Whew. I feel better now. Is everyone OK? (And certainly no offense meant to Chef Christian at Hooked!)

On an earlier visit, we ordered the Beach Fries and insisted that they NOT splatter truffle oil on them. Our friendly server mercifully complied, and the herbed parmesan on the hot potatoes was brightly cheesy and delicious.

HOOKED oyster with stew rfIf you like Oysters Rockefeller [pictured, right], you'll love the four big ones at Hooked Seafood & Martini Bar. Asiago cheese and applewood smoked bacon are the winners on that plate. I also recommend the fried calamari [pictured, left]. Served simply with lemon mayo (on the side, thank you), it was light and crispy.

The Crab & Corn Chowder [pictured, right] is perfectly textured and loaded with goodies. We ordered it in a bread bowl, but it did not arrive in a bread bowl. Surprise, surprise. We chose to find that charming, and proceeded to dig in. Bread bowl or not, it's a must-get.

The Oyster Stew [pictured, left] is light, creamy, but with substance. There are two wonderful little kickers here: (1) Expertly restrained use of sherry, and (2) the surprising appearance of a large fried oyster. Even more interestingly, fried oysters appearHOOKED broil crab cakes rf nowhere else on the menu. They make it just for the stew. I got so excited that I took a special photo of that lonely but tasty little nugget [left].

The Crab Cakes [pictured, right] have lots of chunky crabmeat with a tasty filler with a spicy kick that enhances the taste of the delicate meat. The cakes are well-sized for the $22 tariff. Beware! Truffle oil lurks on the fries! Unless you like that burned, flowery aftertaste, ask them to spare you the truffle oil. They'll happily do it.

On my first visit I ordered the Fish 'n' Chips [pictured, left]. Clumsy service marred its arrival as the dish collided with the edge of the table and all but one piece of what appeared to be expertly fried rockfish tumbled fins over gills onto the floor. The server was mortified and quickly returned with double the portion, undoubtedly made fresh. We probably HOOKED fish  chips rfwouldn't have been even a little miffed had we not already waited so long for the food. Again, beware the fries! They will happily spare you the faux fru-fru truffle oil if you wish. Just ask.

The Broiled Seafood Combo [pictured, right] is a big deal at Hooked Seafood & Martini Bar. A 7 oz. tail is joined by 1 pan-seared scallop, 3 shrimp and 3 nice-sized clams. And you choose two sides. I'm not sure why they spread it out on the plate like that; on one visit, it was ordered by 3 members of our party, and when it arrived everybody commented that it looked chintzy. When they finished, each one of them retracted that statement. Maybe they should plate the sides on the platter. Either way, in the side dept.,HOOKED green beans side dish rf order the Green Beans [pictured, right, with the broccoli]. The beans are brightly firm and plump. Bits of tomato, onions and a little garlic mix it up with those beans.

The Pan-Roasted Sea Scallop Linguini [pictured, left] is generously portioned for only $15, and the vodka-rose sauce is a pleasant surprise. Aparagus, capers and red peppers join in that HOOKED scallop angel hair rfmerry-go-round of tastes. We ordered it three times over all our visits, and it was just as good every time.

Two 7 oz. lobster tails are joined by those green beans and a baker on the Twin Tails entree [pictured, right]. The second time we ordered them, the tails were ever so slightly overcooked and a tad rubbery. Still edible, mind you, but the $27 ticket demands that one be picky. The baked potato was hot and did not suffer from a few dips in the drawn (clarified) butter. I'd order it again in a minute.

There's got to be one carnivore in the aquarium, and one of my trusted Foodies decided to try the FiletHOOKED twin tails rf Mignon [pictured, left]. Choose grilled or pan roasted, but it really doesn't matter: The dijon/shitake glaze is darkly savory. Be sure to allow the accompanying mushroom mashers (or a baker, if you choose) get some of that glaze on them. I could order that reduction in a wine glass with a big ol' straw and be perfectly happy.

So how can the food be so good and the service be so spotty? Some of this issue is the HOOKED filet rfkitchen. Servers can't bring food until it's ready. But 15-20 minutes until anybody visits the table after you're seated is inexcusable. These missteps are too numerous to be coincidence, and I believe this is the reason: Tom Garvey is wearing two hats: (1) de facto front-of-house manager, and (2) his mixologist persona as "Martini Tom." He can't do both. Nobody can do both. His drinks are complicated and he's busy behind the bar. A good thing for the bar, but he's not engaged with what's happening in his restaurant. That's the root of the problem. Sure, he's a great bartender, and he obviously wants to play his well-earned Martini Tom role, but now he's responsible for a lot more than just the bar. IfHOOKED watermelon tini rf Martini Tom is drawing-in the customers, then he has to hire an experienced front-of-house manager; somebody with whom the kitchen, servers and customers can interact without having to congregate at the end of the bar waiting for Garvey to finish making complicated drinks. I sat and watched it play out over and over and over again through 6 visits.

It's an easy fix, and it's got to happen if they're to survive the long haul -- especially in the off-season. And I, for one, sincerely hope that they do.

Hooked Seafood & Martini Bar is located at 18585 Coastal Highway in the old Betty's spot at the south end of the Midway Shopping Center. They open at 3:30, feature a happy hour from 4-6, and have a fun late-night menu until 1am (the martinis are indeed good. If Tom has the watermelon-tini, get it). They do take reservations HOOKED picture enh rf(302) 827-4944.

Finally! Their website actually works! Thanks to site visitor Frank for letting us know in his comment below. Click here for a look at the dinner menu. (D., Bar, Late night). Price range: Moderate +.   

 

  

   

 

 

 

 

 

Comments 

 
+1 # Terry and Chuck 2012-06-29 17:05
We went in the first week they were open and left after sitting for about 25 minutes with no server. We figured it was opening glitches. Too bad it's still happening. We'd love to go back, but we usually go when we have to be at a movie next door in an hour or so.
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+1 # Always Hungry 2012-06-29 22:39
This restaurant is so frustrating. Great food. Nice servers. Wonderful bar and martinis. The owner is there, behind the bar. But there's absolutely no connection between any of them. You wait and you wait and everyone is pleasant, but nobody seems to have any idea of what anyone else is doing. It's a set of unconnected parts. We spent three hours last time. $26 entrees with these problems? I don't think so. They need a consultation with Restaurant Impossible of Food Network before they go the way of all the previous restaurants at this location. Robert Irvine, where are you?
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+1 # Sue Lichtenstein 2012-07-01 19:09
Just got home from our first, and probably last, visit to Hooked. Waited forever for anything to be brought to the table even after I asked if bread or anything was included. 2 of us had salmon -pretty tasty but I requested mine slightly under done and it was fully done and dry! Spinach was good but 1 of the 3 of us who ordered it got a serving that was swimming in oil. One guest had the lobster mac and cheese - what a disappointment....not creamy at all and had very little lobster or crab. Mostly pasta and even it lacked flavor. Flounder stuffed with crab and asparagus was good but no asparagus was found -lots of red pepper in it as filler. Waitress was less then satisfactory as well. She did not have a great grasp of English but was pleasant enough. Would have liked even a small salad with it. Disappointing!
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+1 # Todd B 2012-07-01 22:06
We went this weekend before we read your review. We totally agree. Though it wasn't perfect, and we know they have only been open for a short time, we waited 15 minutes before anyone arrived at the table.
When the soup and the oyster stew finally arrived, it was really good. Nobody seemed to be in charge?
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0 # Billy B 2012-07-03 22:08
Well foodie you have outdone youself. What a balanced article. We had the same experience at Hooked and went away mad about everything. You separated the food from the shaky service and write a fair article and presented the facts as they are. Those owners ahould thank you.
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0 # Wendy Freeman 2012-07-05 20:37
We just returned from dinner-there were 6 of us and it was one mistep after another with the service. We asked that the Oyster Soup come out as an appetizer -after 5 stops at our table to say it was on the way it came out with dinner. We didn't get a glass of wine we ordered, we asked for tartar sauce-it never came, and the worst infraction-one meal out of 6 was forgotten and they tried to bring it out when the other 5 people in our party had already finished dinner. No attempt was made to offer the dinner at no charge. We spoke with the owner on the way out in a very professional manner and in a nutshell we were told "too bad, I am sorry you feel that way" when we expressed the probability that we would never return since he seemed not at all concerned that 1 person in our party of 6 did not get their dinner. He did not even apologize-his excuse was -they just opened. I have a hard time believing this business will survive.
We will never go back .
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0 # PamH 2012-07-05 20:53
Really doesn't matter about the food since one of our party never received it...and it was just spaghetti.. Service was horribly slow and mostly non existant not even enough water!.. Explained our concerns to the manager and he seemed to not care at all about our dissatisficatio n... So much for my birthday celebration - we won't return. Had the manager been more receptive to our concerns we may have thought about giving this place another try but he was rude and truly didn't care....we will never return nor recommend to our friends pets! $150 worth of frustration!
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-1 # Stacey 2012-07-06 06:06
We had our first try at Hooked last night and am sorry to say I will not be returning and for more reasons than just bad service. To start, the service was almost laughable after sitting waiting for our dinners for an hour and a half. We kept asking them to bring a drink that they just couldnt seem to remember even after 3 servers were asked to grab it. Agreed, it is a holiday week so cut them some slack but really??My husbands mahi was so salty he was biting down on large grits of salt but was so hungry after the wait decided to just deal. The steamed clams were served cold but I must say delicious, ridiculous to charge us 3 dollars for bread after the wait. Most upsetting was their lack of customer service and not even a thought of taking something off the bill or at least a complimentary drink, a free bread,anything to make us ever want to set foot in there again. We dine out alot and were excited to have a new restaurant to try but I guess its just good for drinks at the bar.
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0 # John 2012-07-06 08:04
Our experience was not good. We chose a bottle of white wine for $37, but it was not chilled and the waiter just put it on he table without an ice bucket or chiller. My martini took over 15 minutes to arrive and the waiter poured it into the glass without shaking it. I poured the drink back into the shaker and shook it myself so it would be cold, only to be reprimanded by the waiter! We soon learned that the restaurant doesn't serve bread unless requested, and then they charge for bread! My wife ordered the mussels, but they were overcooked and dry. She couldn't eat them, but the waiter never asked if there was anything else he could bring her. She came home hungry. My garlic mashed potatoes were just barely room temperature. My friend had the lobster, but there was no hot butter. My other friend had flounder which he said was good, but again his potatoes were cold and his asparagus was overcooked and soggy. Overall, a terrible experience. We shall not return.
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+1 # Tom S. in Lewes 2012-07-06 10:42
I am a retired restaurant consultant and the common thread through all these comments is bad (or nonexistent) management. The reviewer's assessment of the bartender-turned-owner/manager is right on. He may be a great bartender, but it sounds like his restaurant is going down the tubes while he works to please his bar patrons.
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0 # picky patrick 2012-07-07 11:58
is this place cursed ?? went there last nite for the first time with memories of the disastrous meals at Betty"s. has it changed in name only ??? the owner spent the night behind the bar and was constantly bringing beer from the back cooler, not once looking into the dining area. did he forget he has a dining room ???
the good stuff..my crab cake sandwich was outstanding...1 of the best ever .my wife's mahi mahi arrived burnt to a crisp on one side. . our server took it back and returned stating the chef agreed with her and would be preparing another....
25 minutes later it arrived perfectly cooked and delicious. naturally her night was ruined... a 25 minute wait !!! it was the end of the rush and only 1 other dish came out of the kitchen after ours. the redo should have taken 5 minutes maybe. there was no offer of a free anything which most well run places do automatically and of course no visit by management to apologize. will return to give them 1 more chance
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0 # Lewes lady 2012-07-07 12:48
Eight Lewes locals visited for the first and last time. Got there and waited forever for appetizers. One of the appetizers was mussels, which never arrived. When questioned as to why, the answer given was that since two of the party had ordered mussels for dinner, the chef was waiting to prepare them all at once, so the person waiting for his mussel appetizer had to eat it with his dinner. Yikes!! That was just the beginning of the worst. All the dinners were the most flavorless meals we had ever experienced. Cold soggy fries, all the fish meals looked the same even though they were supposed to be different, limp apple flavorless slaw. Grant it the "owner manager, bar tender??" came to apologize and ask that we give them another try when it was not so busy. Hello, are you in the restaurant business or not? First and last time. I think this restaurant will not be here for long with the lack of kitchen expertise and wait staff.
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0 # Lewes Locals 2012-07-08 06:19
We have been to Hooked twice now since it opened, with this past week being the second. Both first night was a Monday and not as slammed as the second time this holiday week. Both times the food was delicious and my husband and I were pleasantly surprised! We had the soft shell crabs, which we thought were outstanding as well as the Oysters rockefeller, along with a huge ceasear salad, Lobster raviolies, Salmon, lobster mac and cheese, wine and coffees. Everything has been excellent. The staff was a bit slow, but nothing horrible. They have only been open a month and I'm sure all the bugs will get ironed out! The only negative was perhaps they need more bus people. Tables were not getting cleaned fast enough for incoming guests and that was a holdup on seating. We did not wait long for our dinners and the place was packed. I wish the owners well!! We will definately go back!
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-2 # Lewes Carole 2012-07-09 09:43
Friday night 8 of us went to Hooked for first time as we had heard some good things about it! Not. We waited forever for our food which came out piecemeal. Soggy fries; all fish was heavily battered and fried which menu did not state.
This was a very bad experience for 8 locals who will most likely not be back. Good luck as no other restaurant in the past 6 or 7 years has made it in this location and from our experience neither will thi8s one.
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0 # Frank Gruwell 2012-07-11 23:26
I've been to hooked about 8 times since it opened. I thought the food was exellent. I recommend it to anyone whom actually has taste. The web site works fine its www.hookedseafoodandmartinibar.com
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+2 # Tom S. in Lewes 2012-07-12 21:04
Taste...and who have some time on their hands.
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-5 # Johnny G 2012-07-17 01:08
You have alot of time on your hands. What do you konw? Tom S. Have you ever worked in a restaurant. Are you a cook?
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-1 # Ellen in Rehoboth 2012-07-16 09:37
I read all the comments about this place and have to admit that it put me off from trying it. Last night, we decided to give it a try before the movie as we liked Betty's and dined their frequently before and after going to the movies.
Our experience was really a good one. The service was excellent; the food came at a completely acceptable pace; Martini Tom took the time to leave the bar and come over to us to chat and the food was very good. I hope people will try the place again as we just love the combo of dinner and a show!
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0 # Charlie in Rehoboth 2012-07-23 09:29
I have dined at Hooked several times since it opened. The food is excellent. The servers are courteous and welcoming. I think there were many opening week glitches with some of the servers. It is important to be attentive to the customers. I was there the other night and the service has gotten much better. I do recommend that you try this new restaurant.
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-1 # Trish I 2012-07-25 14:35
I have been to Hooked about three times. We had the crab cakes, soft shell crabs and fish and chips. All were excellent! Our service was great, and we did not have to wait for anything. It is nice to have a reasonably priced restaurant where the food is so good! The atmosphere is very welcoming with comfortable booths and great local photos. We will definitely be back!
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0 # k bird 2013-02-25 22:04
Service is still a problem. FOH correction apparently has not solved it. A person at the bar should not wait 20 minutes for attention for an uncomplicated order ( a bottle of beer.). Companions should not have long waits for martinis, sitting at the bar, not at faraway tables. I hope Tom, the nice bartender/owner will be a little more aware of contructive suggestions.
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0 # Charlie &Cheryl 2013-03-17 18:43
Great place we can not say enough about it. Our vists all have been great.
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0 # Wayne 2013-05-01 09:16
We've eaten here four times in the past year. Food is good, service is friendly and timeliness is improving, cocktails are slow but well-made. The restaurant is very loud however. When there is live music and a lively bar crowd, the noise is overwhelming.
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